Frequently Asked Questions

Resilient Mind Growth is a counselling service that provides mental health support to individuals in need. Our founder's goal is to provide accessible mental healthcare Australia wide through online and telephone counselling. 

You can book an appointment with Resilient Mind Growth by:

• calling us on 0438 351 958
• email to hello@resilientmindgrowth.com
• or by filling out an online booking form on our website.

Resilient Mind Growth offers individual counselling only. We specialise in the areas of career or professional challenges, parenting, and ageing. 

We do conduct psychoeducation classes on a case-by-case basis for private companies supporting employee mental health and motivation. For more information about this please reach out directly. 

I run by appointment only and have some hours always available through the online bookings function. If you would like to access counselling and do not see hours that suit you please give me a call or send me an email to discuss.  

I believe it is important to figure out whether we can work together. For this reason I offer a free 15 minute consultation to discuss what is happening for you right now and whether I am able to assist you. Some people like going about this a couple of ways so the options to organise this are:

• Use the Book Now function and organise your session time. I will then contact you to discuss and formalise this time booked via email. Don't worry you don't need to pay straight away when booking.
• Use the Contact Us form where you can provide some more information if you feel comfortable to do so. I will then contact you to discuss further and formalise a session via email. 

For either options, if we're not a good fit, that's ok. I will always aim to provide you alternative services or referrals that may better suit your needs. 

This is different for everyone. Simpler issues may require less sessions than longer-standing or more complex problems. 

The first session typically involves discussing confidentiality, an initial assessment to understand your needs and to tailor counselling therapies and tools to aid your healing, and to build rapport. Following this I will be able to provide a treatment plan which we collaborate on and for you to see he progression of future counselling sessions.

When you seeking professional and confidential support we understand privacy and confidentiality is important legally, ethically, and to make you feel secure. 

Counsellors follow strict privacy laws in Australia and I am governed by the ethical and practice guidelines set by the Australian Counselling Association. Counsellors must follow the Privacy Act 1988 (Cth) and ensure any telehealth platform have encrypted features to ensure our sessions are private. To find our more, you can view our Privacy Policy.

I do not prescribe medication nor provide diagnosis. A counsellor's role is to work with you holistically in providing support, guidance, and therapy to help you navigate challenges or issues your experiencing. 

• Australian Counselling Association (ACA) Registered Member (28107)
• Graduate Diploma of Counselling
• Cultural Bereavement Training
• Black Dog Institute Suicide Prevention Training
• Bachelor Degree International Business